Privacy Policy

At Jain Jewellers, we value the trust you place in us and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or contact us through any of our services.

By using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

a) Personal Information

When you contact us or make an enquiry, we may collect:

  • Name

  • Mobile number

  • Email address

  • City / Location

  • Any details you voluntarily share via WhatsApp, contact forms, or enquiry forms

b) Non-Personal Information

Automatically collected information such as:

  • Browser type

  • IP address

  • Device information

  • Pages visited and time spent on the website

This information is used only to improve our website performance and user experience.

2. How We Use Your Information

The information we collect is used to:

  • Respond to your enquiries and requests

  • Provide product details and jewellery consultation

  • Communicate via WhatsApp, phone calls, or email (only if you contact us)

  • Improve our website, services, and customer experience

  • Ensure website security and prevent misuse

We do not sell, rent, or trade your personal information to third parties.

3. Cookies and Tracking Technologies

Our website may use cookies to:

  • Enhance user experience

  • Analyze website traffic

  • Understand visitor preferences

You can choose to disable cookies through your browser settings. Disabling cookies may affect some website features.

4. Sharing of Information

We may share your information only in the following cases:

  • If required by law or legal authorities

  • To protect our legal rights or prevent fraud

We ensure that any shared data is handled securely and lawfully.

5. Data Security

We implement reasonable security measures to protect your personal information from:

  • Unauthorized access

  • Disclosure

  • Alteration or destruction

However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Third-Party Links

Our website may contain links to third-party websites (such as WhatsApp or social media platforms). We are not responsible for the privacy practices or content of these external websites. We encourage you to review their privacy policies separately.

7. Children’s Privacy

Our website is not intended for children under the age of 18. We do not knowingly collect personal information from minors.

8. Your Rights

You have the right to:

  • Request access to your personal data

  • Request correction or deletion of your data

  • Withdraw consent for communication

You may exercise these rights by contacting us using the details below.

9. Changes to This Privacy Policy

Jain Jewellers reserves the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with an updated date.

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